CSU Video Camera Installation/Camera Access Request Process
The CSU campuses use the open architecture of the OnSSI video software to incorporate internet protocol (IP) cameras into the existing video servers for data storage and access. OnSSI is scalable and adaptable to the numerous University needs and custom client viewer applications. Adding a camera to the established University video system involves several steps as outlined below.
IP departmental/auxiliary cameras funded by departments/auxiliaries are installed and are maintained from departmental/auxiliary funds.
Other cameras are funded by the Security Technology Committee on a qualifying needs basis. These cameras are of the type defined by the committee as University General Campus Security (UGCS) cameras.
- Installation Quotation Requests
Once a funding source has been identified, a formal request for an IP Video Camera Quotation can be initiated. IP cameras are installed by Remodel and Construction Services through Facilities Management (FM) and quotation requests can be requested for budgetary estimates by completing the online New Camera Request on CSU’s Security Camera Dashboard.
* Video Monitors in Buildings
Video monitors displaying cameras interior and/or exterior to the building may be placed inside the building for individuals to observe personal safety. These monitors will show live views only and will not be allowed to access the university system for other purposes. The cost of installation and maintenance will be the responsibility of the department. Costs associated with this installation will be determined by FM and the request must include the location of the monitor.
- Security Technology Committee Approvals for Installation – CSU’s Security Camera Dashboard
To disseminate information to the necessary entities involved in this video camera request process, the New Camera Request is required before an IP camera can be installed. This step takes place after funding is secured, a quotation has been provided by FM and the department or requestor is ready to proceed with the installation process.
The Security Technology Committee (STC) will review all Camera Requests, either for one individual camera or as a group of cameras. If applicable, and approved by the STC, actions will be taken to create viewer profiles and possible Client Software application installations on end-user computers. Licensing and Annual Fees will be incurred by departments/auxiliaries for their assigned departmental/auxiliary cameras or by the Security Technology Committee for UGCS cameras.
These fees include:
- Annual Software Fees (Cost Per Camera on the System Set by the OnSSI vendor) – (cost per camera determined annually by the software vendor.)
- Base License Annual Fees (Base Annual Fee Set by the OnSSI vendor) – Paid by the Security Technology Committee
- FTE Associated Costs (Software and Server Maintenance Support) – Paid by the Security Technology Committee
- Annual Video Server Support (~$cost per camera and changes annually as cameras are added or removed or server nodes are added.)
- Client Software
Client software applications will only be installed if approved by the Security Technology Committee. Viewing restrictions are highly regulated (see Electronic Surveillance Systems Policy). A New Camera Access Request must be completed and approved by the STC before client software will be installed to access the university system. Client software installations can be arranged through the local IT group within each department in coordination with ACNS. Updates to these programs will be coordinated through ACNS as OnSSI server versions and patches are implemented.
Exporting video requires a Video Export Request form to be completed and sent to the STC Chair for approval. Procedures for exporting video is provided in the Electronic Surveillance Policy
Video surveillance and the implementation of video cameras/systems for the intentions of live viewing and/or video archiving and review will follow the University Privacy Statement.
- University Video Policy
Regulating and controlling the use of Electronic Surveillance systems will follow the guidelines as provided in the Electronic Surveillance Systems Policy.
- Departmental/Auxiliary Camera Maintenance
Can be requested from Facilities Access Services through the Facilities Management Keydesk on a fee for service basis. A WOA in the KUALI system will be required for all video camera services not covered in the Facilities Access Services Maintenance Program (FAS-MP). Auxiliaries may have a separate maintenance program in place through their department.
- OnSSI Server Maintenance Servers, network architecture and maintenance are under the direction of ACNS. Server maintenance is fee based which is outlined above under licensing and fees